This ITIL 5 Foundation course prepares you for the official PeopleCert ITIL 5 Foundation certification exam. Over 16 hours of instructor-led training, you will learn the core concepts of IT service management, the ITIL service value system, guiding principles, and key ITIL practices. The course aligns directly to the latest ITIL 5 Foundation syllabus, equipping you with a modern framework for delivering value through IT-enabled services. Whether you are new to ITSM or updating your credentials, this course builds the essential knowledge needed to pass the exam confidently.
Program Snapshot
5 upcoming sessions available now.
Enrollment Fit Guide
Review fit, readiness, and certification value without burying the page under a wall of text.
Identify the teams, roles, and learner profiles this course is built for.
Pick the cohort that fits your timeline and secure your seat.
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Jun 1 - Jun 2, 2026
$1,995
Jul 20 - Jul 21, 2026
$1,995
Sep 7 - Sep 8, 2026
$1,995
Oct 19 - Oct 20, 2026
$1,995
Dec 7 - Dec 8, 2026
$1,995
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Master every concept with our comprehensive modules
Starting at
Next cohort Jun 1 - Jun 2, 2026 • Virtual
Training Experience
A clearer view of how this course is delivered, what kind of outcome to expect, and how upcoming cohorts are structured.
Formats can vary across published cohorts.
Guided instructor time across the full program.
Structured for exam readiness, review, and retention.
Choose the cohort that best fits your calendar.
Empower your workforce with world-class training designed for modern enterprises
Enroll your team in our upcoming sessions and learn alongside industry professionals
Custom-tailored training exclusively for your organization's unique needs
Enrollment Context
- IT professionals seeking a foundational understanding of IT service management - Service desk analysts, support staff, and IT operations team members - IT managers and team leads responsible for service delivery - Project managers and business analysts working alongside IT teams - Professionals preparing to pursue advanced ITIL certifications - Anyone new to ITSM who wants a globally recognized credential
IEC currently shows 5 upcoming public sessions for this course, and dedicated team delivery remains available when you need a private cohort.
IEC delivers this course through live cohorts, dedicated team options, and a broader software, security, and program-delivery practice.
Course FAQ
Yes. IEC delivers live, instructor-led training designed for real exam readiness, practical discussion, and direct learner support rather than passive self-study only.
- IT professionals seeking a foundational understanding of IT service management - Service desk analysts, support staff, and IT operations team members - IT managers and team leads responsible for service delivery - Project managers and business analysts working alongside IT teams - Professionals preparing to pursue advanced ITIL certifications - Anyone new to ITSM who wants a globally recognized credential
- No formal prerequisites are required by PeopleCert for the ITIL 5 Foundation exam - Basic familiarity with IT terminology and IT service concepts is recommended - Some exposure to an IT work environment is helpful but not mandatory - No prior ITIL certification is required
Yes. IEC currently shows 5 upcoming public sessions for this course, and private team delivery is also available when you need a dedicated cohort.
